We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
More than six thousand Victorian pensioners and other concession holders have allegedly fallen victim to a computer billing error by energy giant AGL. The energy company has now paid penalties totalling $450,000.
We are proposing targeted reforms to support residential and small business customers in managing their energy bills through the pandemic.
From September, all Victorians will have access to a fairer electricity deal with the Victorian Default Offer being set as the new maximum price for electricity sold to embedded network customers.